The Honey guide to installing your new smart sensor system
Everything you need to get set up – fast.
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Connect your smartphone to 2.4 GHz WiFi
Make sure your smartphone is connected to your property’s 2.4 GHz WiFi network and your smartphone’s location services are turned on. Your bridge will not connect if you are connected to a 5 GHz WiFi network.
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Download the Notion Smart Sensor app
On your smartphone, download the Notion Smart Sensor app available from the iOS App Store for Apple or the Google Play Store for Android devices.
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Follow In-app Instructions
Open the Notion app on your smartphone and follow the step-by-step instructions for creating your account and setting up your system.
Where to place your sensors
Smoke alarm
A little trickier, the sensor needs to be installed where it can hear and feel the vibrations created by your smoke alarm. Mount the sensor on the same surface as your smoke alarm, within 46 cm, which is roughly the length of a newspaper.
Hinged door or window
Place on the door or window as far from the hinges as possible, and make sure to avoid placing them near any metal or magnetic components.
Water leaks
Mounting a sensor to detect a water leak is easy, and you may not need to remove the adhesive backing at all. The sensor needs to be able to feel water, so place it at the lowest point in the area where water will collect, with no objects blocking the leak range.
Where to install your sensors
The options are (almost) limitless to start protecting your home. As long as there aren’t too many walls and doors between your bridge and your sensors, you’ll be good to go.
Starting Tip #1: If you want to get a little more visual, Notion has put together a short 3-minute tutorial on setting up your sensors for your iPhone or Android smartphone.
Starting Tip #2: Don’t forget to choose wisely before securing your sensors down. The sensor’s adhesive is super strong, and we recommend only removing the tab once you’re sure of your sensor placement.
So, let’s begin!
Your starter kit
It contains sufficient units for the average Australian house, including:
- A bridge to connect to your WiFi network
- 3 multi-purpose sensors
- 1 magnet sensor to detect the opening and closing of sliding windows or doors
(P.S. the magnet’s hidden behind the bridge, and don’t worry the Notion app will notify you if you need the magnet for installation. Smart, right?).
Your Smart home monitoring system comes with 3 sensors, 1 bridge, and 1 magnet
Setting up your bridge
Below are a few rules of thumb that should help you get your bridge set up in 15 minutes.
Setting up your bridge in the same room as your WiFi router is the best place to start. This will enable your bridge to pass information to us without interference. After setup, you can move it anywhere in your home as long as it can connect to your WiFi.
Plug the bridge in less than 4.5 meters from where you want to install the sensor. Then, wait for the LED on the bridge to turn green and then scan the QR code on the sensor. Repeat for each sensor to ensure calibration goes smoothly. The bridge should be central to all of your sensors, and should not be plugged in behind anything or have multiple walls and doors in the way. The most likely culprit for disconnection is interference.
Helpful hints
Your magnet is important for sliding doors or windows
Don’t throw your magnet away! Sensors placed on a sliding door or window will require a magnet to send you alerts, so keep it handy.
Your sensors are susceptible to wireless interference
If you attempt to track the temperature inside your freezer, for example, the sensor will have a hard time connecting to your bridge due to interference of the metal freezer door.
Your sensors are weather-resistant but not weather-proof
Heavy rain or snow may damage your sensor if you place them outdoors. They will struggle to maintain a connection to your bridge if the signal needs to travel through an exterior wall.
Your sensors have a certain range
The average home has many different sources of interference including construction and other wireless signals, so it’s best to be aware of that when placing your sensors. You can also check the signal strength between your bridge and sensors within the Notion app.
Your sensors can send you text messages
If This Then That (IFTTT) helps your apps and your smart home devices, like Notion, talk to each other. Through IFTTT’s mini-apps (called applets) you can create triggers to perform actions your Notion app can’t do on its own, like automatically sending yourself a text message when Notion detects a smoke or CO alarm.
Your sensor can multi-task
While each sensor is capable of detecting many different things, only certain combinations can work together. For each sensor, pick a primary task you want it to detect: a door or window opening or closing, a sounding alarm, changing temperature, or water leak. After you determine the primary task, you can add additional tasks – the app will guide you.
Your active smart home sensors help you secure a premium discount of up to 8% every month.
How the Honey Smart Home Program works
One of the best perks of getting your Notion system activated is Honey’s Smart Home Program. This means you’re entitled to your premium discount of up to 8%, provided you:
- Install and keep the Smart Home Monitoring System operational for the period of insurance after installation
- Install and activate the smart home sensors within 28 days after you receive them
- Notify Honey within 7 days if you detect a defect after receiving them
- Keep your sensors online. If they’re offline 28 days after receiving them, you may lose your discount for the reminder of the policy term.
You can head over to our terms page for more details on repayment.
And don’t worry, we’ll send you a couple of emails or texts to let you know when your sensors are detected to be offline – to help remind you to get your sensors back online and continue to monitor your home.
Smarter questions you can ask about smart home sensors
How does the smart discount work?
Once received, simply keep your sensors activated to keep the discount, year after year. If you don’t activate your sensors within 28 days, you may become ineligible for your Honey discount. But don’t worry, Honey will keep you in the loop regarding if and when your sensors are active, and at what date you’ll become ineligible if your sensors remain inactive.
If I haven’t received my sensors, am I still eligible for my Honey discount?
Sit tight, if your policy includes smart sensors you will receive a tracking number so that you’ll know when they should arrive. If you don’t receive your sensors according to the tracking, please contact Honey, by calling 137 137 or emailing contact@honeyinsurance.com, and we’ll make sure we allow the extra time you need to get set up.
What happens if I don’t keep my smart home devices activated?
If we notice that your sensors are turned off or inactive, we’ll get in touch to see if there’s anything we can do to help get them going again. If you choose not to activate your sensors, that’s all good, your policy remains in effect. However, if the smart home sensor kit is detected to be offline for more than 14 days in any given month you will lose your discount and will be required to repay the discounted premium related to that entire month.
When do you start measuring my sensors?
We start measuring in the month after you receive your sensors, which is why we request their successful set-up within 28 days.
Are these sensors child and pet safe?
We’re glad you asked. Like any piece of technology the size of your palm, it’s important to secure the sensors out of reach of children and pets. On the other hand, the Notion Sensors will be able to give you peace of mind that your children and pets are safer when installed in spaces where they play or sleep.
