Emergency contacts

In an emergency always call 000 for Police, Ambulance or Fire & Rescue

Other emergency contacts

State Emergency Service (SES) helps the community to prepare for and respond to different types of disasters and emergencies. Call 132 500 for assistance following events like severe storms and floods.

National Council for Fire and Emergency Services (AFAC) supplies thousands of articles, training resources, case studies, and research published by AFAC and other industry professionals.

Bureau of Meteorology publishes weather information for Australia including forecasts, weather warnings, radar images and more.

Social media accounts during an event or emergency

In an on-going event, you can also follow these official social media accounts for regular and accurate updates whether you’re on the move or staying put at home.

Severe weather and claims resources

How to make a claim

Find out how to claim for damage or loss. Our teams are available to take your call 24/7.